In OpenKM’s document management system, the combination of AI and OCR technology helps automate many document management processes, significantly reducing the manual workload and improving the efficiency and accuracy of procedures. For example, documents can be automatically scanned and processed using OCR, and then AI can automatically classify and tag documents according to their content.
Many business processes can be significantly improved in OpenKM by applying artificial intelligence (AI) and optical character recognition (OCR). Some examples include:
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Invoice processing: AI and OCR can automate data entry into a company’s accounting system, enabling greater efficiency and accuracy in invoice processing.
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Document filing and archiving: AI and OCR can automatically classify documents and tag them according to their content, making them easier to store and retrieve later.
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Customer service: AI-powered chatbots can provide quick and accurate answers to customer questions, improving customer satisfaction and reducing the workload of customer service staff.
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Demand forecasting: AI can analyze historical sales data and forecast future demand, which can help companies adjust their inventories and resources accordingly.
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Risk analysis: AI and OCR can be used to analyze large amounts of financial data and detect risk patterns, which can help businesses make more informed decisions and reduce the risk of fraud.
https://www.openkm.com/blog/artificial-intelligence-and-optical-character-recognition.html